Create an account and open your user dashboard
Open the “Free Trial” link below to go to the VPNGlass user dashboard. You only need a username and password to create an account; no email address is required. Follow the prompts and submit your details. If your username is unavailable, choose one that’s easy to remember and doesn’t reveal sensitive personal information. Use a unique password rather than reusing one from another website.
Once you’re in the dashboard, check that it shows the account you just created. Save your username and password in a trusted password manager, and bookmark the dashboard. Use it to check your plan, get your subscription, download clients, and submit support tickets. Articles and server information on the marketing site are not where you manage your personal subscription.
Already have an account? Choose “Log in” in the navigation instead of creating another one. Your subscription is linked to your paid account, so signing in to the wrong account may show that you have no plan or subscription. Check your login details before placing another order. Once you’re in the right account, go to the plans page to review usage and pricing.
Choose a plan and check your order status
Choose a billing option that fits how you plan to use the service. Monthly plans are suited to regular use: ¥9.9/month for 60GB, ¥18/month for 250GB, or ¥28/month for 500GB. Data resets monthly on your activation date, not at the start of the calendar month. For occasional use, compare the data packages: ¥158 for 300GB, ¥358 for 1000GB, or ¥658 for 3000GB. Data remains available until it’s used and never expires.
Open the plans section in your dashboard, select the option you want, and check the plan name, amount due, and billing method in the order before paying. Alipay, WeChat Pay, and USDT are supported. For USDT payments, verify the network, amount, and recipient details shown on the payment page. Don’t transfer funds based on an old screenshot or information from another page; always follow the current order details.
After paying, return to your dashboard and check the order status, then open your account overview to confirm the plan is displayed. Opening the payment page alone doesn’t mean the order is complete, and the client can’t confirm order status. If the payment result and dashboard don’t match yet, refresh the order and check your payment record. Don’t create the same order again. If you still can’t confirm the status, submit the order details through a dashboard support ticket.
VPNGlass supports unlimited devices and a 30-day money-back guarantee. See the Terms of Service for the full refund policy. If you upgrade mid-cycle, the price difference is converted into remaining days; review the order details shown in your dashboard before confirming. Not sure which option to choose? See plan pricing and data allowances. Once your plan is active, continue to get your subscription.
Get your subscription for your client
Open the account overview in your user dashboard. Check your plan status and remaining data, then find the subscription section. A subscription link isn’t a regular web address; it lets a client retrieve server configuration. Opening it in a browser may display text or a download prompt, but that doesn’t mean you’re connected. Instead, give the complete link to a client that supports the subscription format.
If the dashboard offers a quick-import option for your installed client, use it if convenient. When your browser asks whether to open the app, verify the app name and continue, then check that the new subscription or configuration appears in the client. If quick import doesn’t open the app, there’s no need to place another order. Copy the subscription link from the dashboard and import it manually in the client.
When copying the link manually, copy the entire address—not just the part visible on screen—and leave out any surrounding instructions, spaces, or line breaks. This guide doesn’t provide a working subscription link; get your own from your dashboard. Subscription links may contain access credentials, so protect them like passwords. Don’t post them in public forums or paste them into unfamiliar online testing sites.
If the overview doesn’t show an available subscription, check that you’re signed in to the right account, your plan is active, and data is available. Don’t try connecting with someone else’s subscription. If the client still can’t read an imported configuration, save the exact error and follow the subscription update troubleshooting guide. Before sharing a screenshot, hide the full link and any credentials it contains.
Import your subscription on each device
Next, open the client downloads section in your dashboard, choose the VPNGlass client for your device, and follow the import instructions provided there. Sign in to download for Windows, macOS, Android, and Linux. You’ll also need to be signed in to the dashboard to get your personal subscription, and connection access depends on your plan and available data. The iOS download option requires an active plan. Don’t download installers with similar names from random search results or give your configuration to an untrusted client.
Windows: Add a remote subscription
Choose the Windows client in your dashboard, then install and open it as instructed. In a desktop client that supports remote subscriptions, look for “Configuration,” “Subscription,” or a similar menu, then choose the option to add one from a link. Paste the subscription address you copied from your account overview, then save and update it. If the dashboard offers a compatible quick-import option, you can also open the app directly from there.
After importing, the subscription should appear in the configuration list, with available regions listed under proxies or servers. Select this configuration, then choose a server. If you save a configuration without setting it as the active one, the client may continue using the previous configuration. To route browser traffic through the connection, enable the system proxy as prompted by the client. Leave advanced modes such as virtual network adapters at their defaults until basic checks are complete.
macOS: Check the configuration and system permissions
Choose a desktop client for macOS in your dashboard and install it. Open the “Subscription” or “Configuration” section, choose the option to add from a URL or import a configuration, paste the complete address, and update it. If macOS asks to install a network component or grant network permissions, first make sure the request comes from the client you just installed, then follow its official setup instructions. Don’t weaken system security settings just to dismiss a prompt.
Once the server list appears, set the new configuration as active, choose a server, and connect. Some clients also require you to enable the system proxy separately. A running status in the menu bar doesn’t necessarily mean every app is using the proxy. Test with a browser first, then check the apps you use regularly. If only one app has a problem, troubleshoot it separately in the app-by-app checks below.
Android: Import your subscription and grant VPN access
Choose the Android client in your dashboard and install it by following the system prompts. Open the app and find the add, import, or subscription option in configuration management. Choose import from a link, paste the address, and save it. If the dashboard supports quick import, confirm in your browser that you want to open the corresponding client. Either way, return to the app and check that the configuration has updated and the server list is visible.
Choose a configuration and server, then tap Connect. Android may ask for permission to set up a VPN connection. Check that the app is correct, then allow it and check the status in the app. If the connection drops only after you return to the home screen, Android’s background or battery management may be responsible. First verify access while the app is in the foreground, then follow the troubleshooting guide to check background settings. Avoid changing several system settings at once.
iOS: Install from the dashboard and add your configuration
First, make sure your account has an active plan. Then open the iOS download section in your dashboard and follow the instructions to get the appropriate client. This page doesn’t link directly to the App Store, so the download option stays in sync with your account’s access. After installing the app, use the import method in your dashboard that matches the client. For manual setup, look in the app for an option such as Add Subscription or Import from URL.
After saving and updating the subscription, check that the server list appears, choose a server, and connect. If iOS asks to add a VPN configuration, check the app name, grant permission, and complete any confirmation required by the system. Check the connection status in the client, then test in a browser. If another VPN app is connected, disconnect it before testing this configuration so you can identify which connection is in use.
Linux: Follow the platform instructions in your dashboard
VPNGlass also supports Linux. Sign in to your dashboard, choose the relevant client, and follow the instructions there to install it and import your subscription. Proxy settings vary between desktop environments, so the Windows system proxy steps may not apply. First check that the client has loaded the configuration, then verify that your browser uses the corresponding proxy settings. Check proxy behavior in command-line tools separately.
Connect to a server and verify it works
Once the import is complete, update the subscription and choose a region from the list that suits the service you want to access. Then connect. VPNGlass covers 110+ countries / 190+ routes, but the available options shown in your client depend on your current subscription. For your first test, leave the client’s default routing rules as they are. Don’t change servers, DNS, and proxy mode all at once; change one setting at a time so you can tell what made a difference.
First check that a regular webpage opens, then test the site you want to use. “Connected” in the client only reports connection status; it doesn’t prove that every app is using the route. You can check your exit region using a trusted IP lookup service or check the session region on the target service’s account security page. IP location databases can disagree, so consider their results alongside whether the service works.
Next, open the apps you normally use and check sign-in, page loading, and key features. If a site works in your browser but not in an app, check whether the app follows the system proxy, whether the client’s routing rules match, and whether an old process is still using the previous connection. Close and reopen the app, then test again. Don’t assume every issue is caused by the server route.
For AI Tools or Streaming, region detection, account status, and platform rules can also affect access. Connecting through a particular region doesn’t guarantee that every feature or title catalog will be available. Check the AI Tools access guide or Streaming access guide for the target service’s requirements before changing servers. Repeatedly switching regions can make it harder to identify the cause.
You’re ready for everyday use once the client can read your subscription, you can choose a server, and both web browsing and your target apps pass the checks. To connect another device later, get the subscription using the same account. VPNGlass supports unlimited devices, but they still use data available to your account. Update your subscription in the client regularly; the updated configuration reflects the current server information.
For connection failures, subscription update issues, DNS problems, or background disconnects, follow the complete troubleshooting guide and check the section for your symptoms. To get help, submit a support ticket from your dashboard. Include your operating system, client name, what you were doing when the issue occurred, the exact error message, and the steps you’ve tried. Hide passwords, subscription links, and sensitive payment information in screenshots.
To tell the difference between “connected” and “actually using the proxy,” read our guide to checking your exit IP, DNS, and app-specific routing. For everyday use, stick with a configuration you’ve already verified. Making targeted changes when an issue comes up is more likely to reveal the cause than repeatedly reinstalling the client.